Some folks don't get it.
When I give an E-mail address to a web site, I give a different one to each site. I have many domains, including one where all addresses are forwarded to me unless I turn them off.
From: Ask Us <AskUs@entertainment.com>
Thank you for your inquiry. We would be happy to look into the matter for you. What I can do is escalate this to our Head Quarters and have someone get back to you, however, we do need some more information. Please include your:
Your Customer Service Specialist
While they know my email address and name (and have my mailing address in their database) the irony of responding to a privacy complaint -- a complaint about them selling people's addresses in violation of their own polices -- they send a demand for my address and phone number!