What should be in every hotel or AirBNB?
Submitted by brad on Sun, 2016-05-15 11:47My recent efforts in consulting and speaking have led to a lot more travel -- which is great sometimes, but also often a drain. I've been staying in so many hotels that I thought it worth enumerating some of the things I think every hotel room should have, and what I often find missing.
Most of these things are fairly inexpensive to do, though a few have higher costs. The cheaper ones I would hope can be just included, I realize some might incur extra charges or a slightly more expensive room, or perhaps they can be offered as a perk to loyalty program members.
Desk space for all occupants
Most rooms usually only have a workspace for one, even if it's a double room. The modern couple both have computers, and both need a place to work, ideally not crammed together. That's also true when two co-workers share a room. And in a perfect room, both desk spaces share the other attributes of a good desk, namely:
- The surface is not glass. I would say more than half the desks in hotel rooms are glass, which don't work well with optical mice. Sure, you put down some papers, but this seems kinda silly.
- Of course, 2 or even 3 power outlets, on the desk or wall above it. Ideally the "universal" kind that accept most of the world's plugs. (Sure, I bring adapters but this is always handy.) Don't make me crawl under the desk to plug things in, have to unplug something else.
To my horror, Marriott has been building some new hotels with no desk space at all. Some person (I would say some idiot) decided that since millennials use fewer laptops and just want to sit on a couch with their tablet, it was better to sacrifice the desk. Those hotels had better have folding desks you can borrow, in fact all hotels could do that to fix the desk space shortage, particularly if rooms are small. Another option would be a leaf that folds down from the wall.
Surfaces/racks for luggage and other things for everybody.
Many rooms are very lacking in table or surface space beyond the desk. Almost every hotel room comes with only one luggage holder, where a couple might find themselves with 3 or in rare case 4 bags. I doubt these folding luggage holders are that expensive, but if you can't put more than one in every room, then watch people as they check in, and note how many bags they have, and have somebody automatically send up some extra holders to their room. At the very least make it easy for them to ask. I mean these things are under $30 quantity one. Get more!
Bathrooms need surface space, too. Too often I've seen sinks with nowhere to put your toiletries and freedom bag. In fact, I want space everywhere to unpack the things I want to access.
Power by the bed (and other places)
Sure, I get that older hotel rooms did not load up with power outlets, and modern ones do. But aside from the desk, most people want power by the bed now, for their phone charger if nothing else. If you just have one plug by the bed, put a 3-way splitter (global plug, of course) on that plug so that people can plug things in without unplugging the light or clock. And ideally up high, so I don't have to crawl behind things to get at it.
A little more controversial is the idea of offering USB charging power. Today, we all carry chargers, but the hope is that if charging becomes commonplace, then like the travel hair dryer people used to carry and no longer do, we might be able to depend on finding a charger. Problem is, charging standards are many and change frequently -- we now have USB regular (useless) and fast-charge, along with Qualcomm quick-charge and USB C. More will come. On top of this, strictly you should not plug your device into a random USB port which might try to take it over. You can get what's called a "USB Condom" to block the data lines, but those might interfere with the negotiation phase of smarter power standards. A wireless "Qi" charging plate could be a useful thing.
As a couple, we have had up to 8 things charging at the same time, when you include phones, cameras, external batteries, headphones, tablets and other devices. So I bring a 5-way USB fast charger and rely on laptops or other chargers to go the distance.
Let me access the HDTV as a monitor, or give me a monitor.
Some rooms block you from any access to the TV. Some have a VGA or HDMI port built into a console on the desk. The latter is great, but usually the TV is mounted in a way that makes it not very useful as a computer monitor for working. It's primarily useful for watching video. I pretty much never watch video in a hotel room, so given the choice, I would put the monitor by the desk, and it should be 1080p or better -- in fact 4K should be the norm for any new installations. If you don't have one, have one I can call down for, even at a modest fee.